Site maintenance is a simple yet crucial element of small business website management. Many small businesses owners skimp on the details when it comes to backups, plugin updates, and security threat prevention. Intersect Marketing Group’s maintenance plans make it easy and affordable to manage your site.
We want to make sure your site is running healthy.
That’s why all of our plans are designed to include the essentials for WordPress site maintenance, and then some.
We’ll make sure your site is running properly so you can continue to grow your business.
Ready to take a load off with one of our maintenance plans?
We understand small businesses. Every second that your site is down or broken is precious revenue that isn’t being generated. We treat your website as if it was our own business and do everything we can to make sure it’s online so that the money keeps rolling in. If something is wrong, we’ll drop everything to get things fixed. That’s the Intersect Marketing Group way!
We use Wordfence for beefy security and site monitoring. We install and maintain a TLS certificate and use Cloudflare’s CDN to make sure that your site’s security is maintained. In the event of a malware attack, we are here to mitigate and restore free of additional charge.
During normal business hours our response times are normally less than an hour, though we prioritize issues over change requests. Resolution times vary from an hour or less (for certain emergencies) to 24 hours or more if the work is more involved. Regardless of length of time to resolution, we remain responsive to each and every support request we receive.
Yes! We offer complimentary business-class hosting, and we will even transfer your site over absolutely free. You are not obligated to take this hosting and we do not reduce our plan pricing if you choose not to host with us.
Nope, we will work with any hosting provider you currently have. However, if we determine that your site is slow due to your host, we will recommend taking advantage of our complimentary hosting. We’ll even move your site for you for free!
We offer quite a few premium plugins with our plans (valued at over $1,000):
Customers who purchase the eCommerce level maintenance plan or the speed optimization plan will also get WP Rocket and WP Smush absolutely free ($899 value). We hook our customers up!
We sure do! Malware cleanup is included with all of our maintenance plans.
During our onboarding process we’ll grab everything we need from you to maintain your site. That includes creating a WordPress Administrator account as well as the login to your hosting platform. From there we can install all of our maintenance and security tools.
Yes, you will always work with someone based here in the United States. We are a remote team with designers, developers, project managers, and campaign managers who live in San Francisco Bay Area, Houston, Austin, San Diego, Boston, Cincinnati Ohio, and Washington, DC. We also have a team of developers in India and the Ukraine who report to senior staff here in the states.
Never! All of our plans are month-to-month and you can cancel anytime. We bill on the 1st and we prorate your first charge depending on when you sign up. Upon cancellation, service will remain active through the end of your term (the end of the month). Prorated refunds are not offered.
You guys are spectacular. Do you read Seth Godin? He is all about amazing customer service. You all kill it!!
Rex and his team have helped me immensely over the years with online marketing, print marketing and even contributing original ideas to enhance my personal brand. They make my life so much easier!
From my very first introduction to the great folks at Intersect Marketing, I’ve been blown away by how attentive and communicative they have been with me. As much as I try and stay on top of technology, I need to tend to my real estate business first and foremost which is why I appreciate the guys at Intersect so much. They take care of many of my marketing needs almost on auto-pilot, so I feel like I have a full-time assistant.
As an independent Real Estate Broker, Rex and his team have been indispensable to me in my marketing efforts, from designing a website (two actually) to business cards email presentations, etc. They are quick, quick, quick to respond and Rex actually seems to love thinking outside the box (bottle, crate, whatever). I have had to rethink my business plan almost totally and the team has been with me ever step of the way. Worth every penny of their fees and then some.
We hired Intersect Marketing Group to re-design our handyman company website. I’m extremely happy with the end result.Thank you Intersect Marketing team!!!
I will continue to advise agents to consult with you for marketing services. It is vital in our industry to stay a “step above” and I’m very happy with your work and service. Quite honestly it’s the best business investment I have ever made!
Also, I wanted you to know that I got my first bite – though not a client – from my blog a few weeks ago. They found me in the course of doing research on the market and contacted me specifically because they like both the data and the fact that we had a list of neighborhoods – the categories we implemented that they could click on to find relevant articles.
