WordPress Support that Makes Business Owners Happy
This isn't your average starter plan. We packed in advanced offerings.
Routine maintenance is the key to a painless WordPress experience.
For small business or small ecommerce WordPress sites.
Includes Everything In
Basic Plan
Plus
For ecommerce sites or high traffic small business sites
Includes Everything In
Essential Plan
Plus
Build. Intersect Marketing offers complete small business website services from start to finish. We build custom WordPress websites that are lightning fast and built specifically for your business. Aside from our support plans, check out how we can build your dream website.
Maintain. Websites need maintenance in order to run properly. Plugins need to be updated and tested, site security needs to be tight, and things will inevitably break. Grab a maintenance plan from us and make life easier! We’ll do everything necessary to keep your site running smoothly.
Optimize. WordPress is a highly-customizable platform that gives you the freedom to do what you want with your site. However, that freedom often costs you in the form of a very slow site. Our speed optimization service removes the bloat on your site so your site can run with the cheetahs.
We understand small businesses. Every second that your site is down or broken is precious revenue that isn’t being generated. We treat your website as if it was our own business and do everything we can to make sure it’s online so that the money keeps rolling in. If something is wrong, we’ll drop everything to get things fixed. That’s the our way!
Our servers utilize robust ModSecurity rules. Sites we manage us a secondary Web Application Firewall (WAF). We use MalCare for beefy security and site monitoring. We install and maintain a TLS certificate and use Cloudflare’s CDN as yet another layer of security. In the event of a malware attack, we are here to mitigate and restore free of additional charge.
During normal business hours our response times are normally less than an hour, though we prioritize issues over change requests. Resolution times vary from an hour or less (for certain emergencies) to 24 hours or more if the work is more involved. Regardless of length of time to resolution, we remain responsive to each and every support request we receive.
Yes! We offer complimentary hosting with Google Cloud, and we will even transfer your site over absolutely free. You are not obligated to take this hosting and we do not reduce our plan pricing if you choose not to host with us.
Nope, we will work with any hosting provider you currently have. However, if we determine that your site is slow due to your host, we will recommend taking advantage of our complimentary hosting with Google Cloud. We’ll even move your site for you for free!
We offer quite a few premium plugins with our plans (valued at over $1,000):
Customers who purchase the Small Business or eCommerce level maintenance plan or the speed optimization plan will also get WP Rocket and Image Optimization Plugins absolutely free ($899 value). We hook our customers up!
We sure do! Malware cleanup is included with all of our maintenance plans.
During our onboarding process we’ll grab everything we need from you to maintain your site. That includes creating a WordPress Administrator account as well as the login to your hosting platform. From there we can install all of our maintenance and security tools.
Yes, you will always work with someone based here in the United States. We are a remote team with designers, developers, project managers, and campaign managers who live in San Francisco, Houston, Elkhart, Austin, Fresno, Boston, and more. We also have a small team of developers in India and the Ukraine who report to senior engineers here in the states.
Never! All of our plans are month-to-month and you can cancel anytime. We bill on the 1st and we prorate your first charge depending on when you sign up. Upon cancellation, service will remain active through the end of your term (the end of the month). Prorated refunds are not offered.
I will continue to advise agents to consult with you for marketing services. It is vital in our industry to stay a “step above” and I’m very happy with your work and service. Quite honestly it’s the best business investment I have ever made!
Rex and his team have helped me immensely over the years with online marketing, print marketing and even contributing original ideas to enhance my personal brand. They make my life so much easier!
We hired Intersect Marketing Group to help us update and re-design our law firm website. We are very happy with the end result.We are also using Intersect Marketing Group to manage and maintain our website. To date, we have been very impressed with the feedback and analytics Intersect Marketing Group has provided.
You guys are spectacular. Do you read Seth Godin? He is all about amazing customer service. You all kill it!!
We hired Intersect Marketing Group to re-design our handyman company website. I’m extremely happy with the end result.Thank you Intersect Marketing team!!!
We rely on Intersect Marketing Group for its digital marketing expertise, particularly for website and SEO services. The Intersect team is knowledgeable, responsive and committed to supporting our initiatives, They are invaluable partners in our effort to promote brand awareness, drive traffic to our website, and generate new business.
Also, I wanted you to know that I got my first bite – though not a client – from my blog a few weeks ago. They found me in the course of doing research on the market and contacted me specifically because they like both the data and the fact that we had a list of neighborhoods – the categories we implemented that they could click on to find relevant articles.